Bayside Family Dentistry
Creating Beautiful Smiles
We at Bayside Family Dentistry have been making the Bayside community smile for over 45 years, serving Beaumaris, Black Rock, Mentone, Parkdale, Cheltenham, Brighton, Highett, and as far away as the Northcote, Melbourne CBD and the Mornington Penninsula. We have proven to be a well-established member of the community, supporting other traders on the Concourse and sponsoring the local football team. It's not just a job, it's our passion. The cornerstone of our work ethic is getting to know you as a patient, making those long-standing relationships, to then tailor the right treatment to you.
We have chosen a highly trained professional team who will deliver that great experience as soon as you call up or when meeting you for the first time. We don't want to have a small talk every 6 months, we want to get to know you. We intend to make your visit each and every time, pleasant and comfortable as possible.
Our practice was renovated 8 years ago to an extremely high standard, with spacious, naturally lit rooms. In each room, you can even kick back and watch Netflix whilst having your treatment.
We can be found on the north end of the Beaumaris Concourse ( right next to Hodges on the first corner) there are 1-1.5 hour parking slots outside the practice or ample 3-hour parking in the centre of the concourse.
We are good at what we do. It's that simple. You will receive excellent care, in a relaxed environment.
1. In the know
You will have a thorough examination of your teeth, gums, soft tissues, jaws, face muscles, and we may require X-rays, study models and photographs. This provides us with the right information to determine your custom treatment plan.
Our dentists have undertaken extra training, allowing us to offer you the widest range of treatments under the one roof. For those special cases we do not cover, we will refer you to a trusted specialist or one of your choosing. We also know you are busy! So, we open later during the week and Saturday mornings to accomodate working families.
You will be well informed on the diagnosis, treatment planning options and of course the costs, leaving you with a sound understanding.
4. Accredited practice
Health is what we stand for and as such we became accredited by the ADA in 2018. Rest assured that we fully comply with the highest standards set by the National Safety and Quality Health Service (NSQHS)
5. Friendly bunch
We don’t just remember you by the crown we did on your bottom right back molar last year, or from the lost filling on the front top tooth, you had last month. We are always up for a non-dental chat, especially if it’s about travel or new restaurants to sample. Our dentists and staff are delighted to give you the TLC you need and we will never make you feel rushed.
Dr Suzanne Cairns
Dr Suzanne a highly-trained and knowledgeable dentist with more than 17 years of experience in her field. Suzanne’s passion for her work is backed by ongoing professional development. We love her drive and continual pursuit of being a top-class dentist as well as being an all-round exceptionally nice person!
Dr Cairns works alongside specialist ear nose and throat doctors to treat sleep disorders and sleep apnea. She will always explain all treatments thoroughly, putting even the most anxious patients at ease, and if that’s not enough, she has RA (happy gas) on standby at all times!
She has travelled extensively so if you have that in common be prepared for some story swapping! She also loves snowboarding, SUPing and anything else that the cool kids do! On a Sunday you will find her with her family, including 4-year-old daughter at one of the local Beaumaris cafes, eating breakfast or at the dog beach.
EXPERIENCE & CREDENTIALS
Qualified Bachelor Dental Science (BDS) Dundee UK 2003
Public and private sectors, Scotland 2003 – 2006
Cairns & Melbourne Dental Hospitals, Royal Flying Doctors in QLD/ Cape York outreach clinics (Aurukun/Weipa) 2006 – 2007
Trained in Botox to treat TMJ headache UK 2010
Primary exams (RACDS) 2014
POS Orthodontic Seminars 2016-17
Somnomed Dental Sleep Medicine 2016
Surgical Implant dentistry (Melbourne Dental School) 2018-19
Dr Caroline Lai
Dr Caroline enjoys all aspects of general dentistry, being particularly experienced with dental emergencies and managing the very anxious patients. Her calm and gentle approach helps achieve a comfortable experience for the phobic and stressed patient. Caroline is down to earth and approachable, she takes her patients concerns into consideration and is always striving to achieve a high patient satisfaction rate.
Caroline is also as quirky as they come! Being a mature dentist she somehow has more energy than kids at a party! All clients love her as she can relate to all ages. Her Asian heritage means she was blessed with age-defying looks. We are not jealous at all *sigh*.
Outside of dentistry, Caroline enjoys travel, having had the privilege of visiting many parts of the world. Her love of different cultures is what makes her so approachable and interesting to talk to. She also enjoys different cuisines and loves a good meal with family and friends.
EXPERIENCE & CREDENTIALS
Qualified Bachelor Dental Science (BDS) University of Birmingham, UK 1984
NHS and private sectors, UK 1984 – 1987
Owner of private practice, Singapore 1987 – 2004
Caroline (Practice Manager)
Caroline is our ray of sunshine! In fact, at work, she is the centre of the solar system, and we all revolve around her as she keeps us in check. Our practice manager is first in last out, keeping the dentists running on time, and ensuring the smooth running of the practice. Caroline has worked her way up from a dental nurse role 7 years ago, knowing all along her forte is in management.
Caroline adores animals and would likely be a vet or vet nurse, had she not found herself in dental. A decision we at BFD are delighted she made. Outside of work, Caroline’s biggest love (apart from her beloved boyfriend of course) is travelling, but also she loves to hit the gym, watching movies, and catching up with her friends.
Did you know she was born in Mauritius? Caroline moved to Australia 15 years ago and is fluent in French and Creole!
She’s an all-rounder, patients and staff alike, love her.
What can we say? Vicki has been our most loyal long-standing member of staff. She started in dentistry with the previous owner of BFD, way back in 2007 and has had an uninterrupted run since. She probably knows more than some dentists! An excellent support staff to our dentists, who love working with her as she thinks before they do!
Vicki has recently started uni studying Bachelor of Arts but still working with us.
Her expertise in dentistry is infection control. Nothing escapes her hawk-like eyes and our practice is sparkling due to her meticulous standards.
Vicki LOVES a good book. You dare to interrupt her at lunchtime whilst she catches up with her novel! She is a breath of fresh air and our bookworm is passionate about literature, writing, reading, but also music, Improv (we think this is so cool!) and catching up with her family and friends at the weekend.
Random fact about Vicki, she can curl her tongue into a half three leaf clover