Meet the team

Dr Suzanne Cairns

Dr Suzanne Cairns

Dr Suzanne is a highly-trained and knowledgeable dentist with more than 17 years of experience in her field. Suzanne’s passion for her work is backed by her past training and continuing professional development.

Suzanne enjoys making all her patients feel at ease, and especially loves working with small children. The areas of dentistry she loves are orthodontics, implants and rehabilitation. She loves giving people back the function of their mouths. This leads to a holistic improvement to overall health, wellbeing, and of course self confidence.


Dr Suzanne Cairns’ experience and credentials

  • Bachelor Dental Science (BDS) Dundee UK 2003
  • Public and private sectors, Scotland 2003 – 2006
  • Cairns & Melbourne Dental Hospitals, Royal Flying Doctors Cape York 2006 – 2007
  • Botox to treat TMJ headache UK 2010
  • Primary Examinations (RACDS) 2014
  • POS Orthodontic Seminars 2016-17
  • Clear Correct 2018, POS Aligner Modular 2019-20
  • Somnomed Dental Sleep Medicine 2016
  • Surgical Implant dentistry (Melbourne Dental School) 2018-19
  • AADFA Fundamental in Botox and Fillers 2020, Fiber 2021

Dr Caroline Lai

Dr Caroline Lai

Dr Caroline enjoys all aspects of general dentistry, being particularly experienced with dental emergencies and managing the very anxious patients.

Her calm and gentle approach helps achieve a comfortable experience for the phobic and stressed patient. Caroline is down to earth and approachable, she takes her patients concerns into consideration and is always striving to achieve a high patient satisfaction rate.

Caroline is also as quirky as they come! Being a mature dentist she somehow has more energy than kids at a party! All clients love her as she can relate to all ages. Her Asian heritage means she was blessed with age-defying looks. We are not jealous at all *sigh*.

Outside of dentistry, Caroline enjoys travel, having had the privilege of visiting many parts of the world. Her love of different cultures is what makes her so approachable and interesting to talk to. She also enjoys different cuisines and loves a good meal with family and friends.

Dr Caroline Lai’s experience and credentials

  • Qualified Bachelor Dental Science (BDS) University of Birmingham, UK 1984
  • NHS and private sectors, UK 1984 – 1987
  • Owner of private practice, Singapore 1987 – 2004

Izabella (Oral Health Therapist)

Izabella -

Izabella is a dual qualified and registered Dental Therapist and Dental Hygienist with close to 20yrs experience. 

Having graduated from Curtin University in Perth, WA in 2002 as a School Dental Therapist, Izabella then returned to Curtin University in 2006 to complete further studies to also be qualified as a Dental Hygienist.

Izabella has varied and vast experience in both regional and metropolitan dental practices in both public dental health services and private practices.

Since moving to Melbourne in 2015, Izabella has further studied a Graduate Certificate at Melbourne University in Advanced Clinical Practice in Dental Therapy and treats patients of all ages and of varying dental needs. Although treating young families is where her experience is greatest.

Izabella is your girl for any of your questions on Teeth Whitening. Izabella is available at BFD on Wednesdays and Thursdays.

As well as working with our team at Bayside Family Dentistry, Izabella is also a Clinical Educator/Demonstrator to the Bachelor of Oral Health Therapy students at Melbourne University.

Beyond her passion for all things dental, Izabella enjoys keeping fit, being involved in her children’s netball, athletics and soccer and any spare weekends are spent away on family camping and outdoor adventures.



Collette recently joined BFD. Looking for a career change, Collette completed a Certificate III in Dental Assisting with Holmesglen Tafe.
Collette enjoys seeing the variety of ways patients can improve their dental health. She interacts extremely well with all age groups, and instantly puts her patients at ease.
Outside the clinic she loves to spend time with her husband and children and loves any chance to bake. This is great news to all the staff as when Collette is working, she will frequently bring in treats for her work colleagues. Yes, we 100% brush our teeth afterwards!


Vicki from Bayside Family Dentistry

Vicki a long-standing member at Bayside Family Dentistry who has over 14 years’ experience in the dental industry and been with us for 12 of those!

Over so many years Vicki has built a long-lasting bond with all her patients. 

She is currently studying a degree in Bachelor of Arts (major in literary studies). Her hobbies are reading books, watching tv shows, animals, improvisation acting and board games.



Helen has been dental assisting for a few years now (37) and is delighted to have joined the BFD team in 2021.

After hours she enjoys beachside walks with her husband and dog Kt.

Helen also has a green thumb and has the rest of the staff interested in gardening.



Shruti is a soft spoken dental assistant and joined the BFD team in January 2022.

Shruti loves cooking different cuisines, and enthusiastic about fusion, modern food. Enjoys travelling, spending time with family and friends.