Our commitment to you
Dr Graham Thomas
Senior Dental Assistant
Here are our six promises we make to all our valued clients:
1. We are open and honest, we understand trust is very important to you
We achieve this by:
- listening (more than talking)
- offering a comprehensive range of options for your tailored treatment
- showing you photos of your teeth so you can see exactly what is going on
- giving you clear explanations of your treatment.
2. We are committed to your outstanding oral health experience
We do this by complying with:
- Dental Board of Australia requirements
- Australian Dental Association recommendations.
3. We are committed to making sure you benefit from the latest research and development
We do this by:
- subscribing to a number of dental publications
- being members of the Australian Dental Association
- attending regular dental seminars and congresses.
4. We are focused on offering you flexible hours and emergency care
We appreciate your busy schedule means fitting in dental visits can be difficult.
We want to make life as easy as possible for you by offering you:
- early appointments starting at 8:00 am
- late appointments up to 6:00 pm
- Saturday morning appointments
- after hours emergency on call service for existing patients
- SMS appointment reminders
- immediate health fund rebates.
5. We are committed to your comfort and outstanding experience
We achieve this by offering you:
- a range of kid’s toys and magazines for kids both big and small
- regular competitions for the kids to enter, please ask at reception or check our website for details.
- modern, comfortable surroundings.
6. We offer appropriate personalised treatment
We will always ensure that you receive treatment that matches both your needs and your budget.
We pride ourselves on providing conservative, minimally invasive treatment.