This page covers Bayside Family Dentistry’s website Privacy Policy.
Our website is provided for information and educational purposes and may contain links to other sites. Once you follow one of our links to another website (whether through an advertisement, service, or content link), Bayside Family Dentistry is not responsible for the privacy practices of other sites. We encourage you to look for, and review, the privacy statements of all websites you may visit.
Transparency is the key to any healthy relationship. At Bayside Family Dentistry, we’re all about great relationships. We acknowledge and appreciate that you are trusting us with personal info that is important to you, and we want to be completely transparent about how we use your information.
On this page, we are describing the privacy practices we adhere to for our website and you’ll learn all about:
- the data we collect,
- how we use it,
- the controls we give you over your information, and;
- the measures we take to keep it safe.
Specifically, we’ll cover:
- Information We Collect and How We Use Information
- How Information Is Shared
- Your Rights To Access and Control Your Personal Data
- Data Retention
- Analytics and Advertising Services Provided by Others
- Cookie Policy
- Our Policies for Children
- Information Security
- Our International Operations and Data Transfers
- Changes to This Policy
- Who We Are and How To Contact Us
How do we collect and use information?
Bayside Family Dentistry’s website collects the following personal information from you in our online forms:
- First and Last name
- Email address
- Phone number (home, work and mobile)
- Home Address
- Occupation
- Next of kin details including names, addresses and contact details)
- Your Doctor’s details
- Further personal heath related and health insurance related information.
By entering this information, you are providing personal information that will be used by Bayside Family Dentistry for the sole purpose of scheduling your appointment or returning your contact request.
If you choose to enrol as a subscriber of our website or subscribe to our blog, you will receive recurring practice newsletters, announcements and occasional promotional information via email. These emails will be of a general nature and will in no way disclose your unique health characteristics. At the time you subscribe or any time thereafter, you can choose to opt-out of receiving these emails from us.
To subscribe to our website, we need certain contact information, such as your name and email address. We may also store any provided demographic information (such as gender, birth date and address), but it is not required. You can unsubscribe from the newsletters by simply clicking on the “unsubscribe” link at the bottom of our emails and you will be immediately unsubscribed.
What passive information do we collect?
Like many other websites, we also automatically collect and log other non-identifying information when you interact with our website:
- Device data:
We collect data from the devices and applications you use to access the Bayside Family Dentistry’s website, such as your Internet protocol (IP) addresses, operating system, device type, browser type and timestamps. - Usage data:
We collect usage data that may include which Bayside Family Dentistry webpages you visit, what you click on, when you performed those actions, and so on. Emails sent by Bayside Family Dentistry collect information about who opened those emails and clicked on links in them. We do this to measure the effectiveness and performance of the Bayside Family Dentistry’s email messaging and to monitor and improve email deliverability and open rates.
Do we share your Personal Information?
Except as set forth in this Privacy Policy or as specifically agreed to by you, Bayside Family Dentistry will not disclose any Personally Identifiable Information (PII) or Personal Health Information (PHI) it gathers from you on our website. We will only release Personally Identifiable Information or Personal Health Information to third parties:
- to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order.
- in special cases, such as a physical threat to you or others. In the event that we are legally compelled to disclose your Personally Identifiable Information or Personal Health Information to a third party, we will attempt to notify you unless doing so would violate the law or court order. In addition, we may disclose Personal Information as described below.
Your Rights To Access and Control Your Personal Data
You may ask us at any time for information about any personal data we hold about you, or ask us to correct or delete that information.
We will complete this request within 30 days of the initial request for information being received. Please contact us to start this process.
- to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order.
- in special cases, such as a physical threat to you or others. In the event that we are legally compelled to disclose your Personally Identifiable Information or Personal Health Information to a third party, we will attempt to notify you unless doing so would violate the law or court order. In addition, we may disclose Personal Information as described below.
What is Bayside Family Dentistry's Data Retention policy?
We keep the information we have about you and your use of the our dental services for as long as necessary for our legitimate business interests, for legal reasons, historical research and to prevent harm, including as described in the “How do we collect and use information?” sections.
Analytics and Advertising Services Provided by Others
Google Analytics
In addition, the Bayside Family Dentistry website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Your usage of our website is tracked for usage analysis purposes using “cookies” and Javascript code served by Google. The information generated about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Further information may be obtained by visiting Google’s privacy policy.
We use this information to conduct research and analysis to better understand how visitors are using the Bayside Family Dentistry website, so that we can improve our website experience.
Electronic Surveys
From time to time, Bayside Family Dentistry or its contractors acting on their behalf, conduct online research in order to gather feedback about our site through online or email surveys.
Participation in these surveys is completely voluntary and you may choose whether or not to participate and disclose information. Personally Identifiable Information collected through market research will only be used by Bayside Family Dentistry and its operations contractors and will never be given or sold to a third party.
Cookies
What is a cookie?
We use cookies and other technologies to ensure that everyone who uses our Bayside Family Dentistry website has the best possible experience. By continuing to visit or use our services, you are agreeing to the use of cookies and similar technologies for the purposes we describe in this policy.
Most browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalised for you.
Our cookie table lists some of the third party cookies on our sites. Please note that the names of cookies, pixels and other technologies may change over time. Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
Our Policies for Children
We are committed to protecting the privacy of all children. Neither Bayside Family Dentistry nor any of its services are designed or intended to attract children under the age of 13.
Information Security
We use a combination of technical, administrative, and physical controls to maintain the security of your data. This includes using Transport Layer Security (“TLS”) to encrypt many of our Services. No method of transmitting or storing data is completely secure, but be assured, we take all the steps we can.
Our International Operations and Data Transfers
While Bayside Family Dentistry’s website is hosted in Sydney, our website hosting company operate internationally and transfer information to the cloud, predominately in the United States, for the purposes described in this policy. They rely on multiple legal bases to lawfully transfer personal data around the world. These include your consent, the EU-US and EU Commission approved model contractual clauses, which require certain privacy and security protections.
Changes to this Policy
We will inform you if a material change to the Privacy Policy is made that involves the use of your Personally Identifiable Information. Your continued use of the Bayside Family website will indicate acceptance of the changes. Please exit this site immediately if you do not agree to the terms of this Privacy Policy or any revised policy.
Who we are and how to contact us
If you have questions, concerns or suggestions on this policy, or about our use of your information, please contact us:
Please note: This Privacy Policy does not protect you when you send content, questions or suggestions to Bayside Family Dentistry via email. If you want to keep them private or proprietary, do not send them in an email. We do our best to try and answer every email received within 48 business hours, but are not always able to do so.
Last Updated: November 21, 2020
